Bypass SSL Certificate Errors when connecting an iPhone to Plesk Mail Account

On the iPhone:

  1. Select Settings, Mail
  2. Select Add Account…
  3. Select Other
  4. Enter all of your relevant email account details. Be sure to select IMAP or POP before you “Cancel” and “Save.” You can’t adjust that setting when modifying the account later.
  5. Select the Save button. At this point, you will be presented with an ‘invalid certificate’ warning.
  6. Select the Cancel button; you will be returned to the account details screen
  7. Select the Save button; ignore the warning that ‘you may not be able to send email’
  8. Open the settings for your new mail account and select the Advanced button
  9. Use the sliders to disable SSL for mail receiving/sending. Be sure to check the port numbers to ensure they’re valid for your particular email server
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8 Responses to Bypass SSL Certificate Errors when connecting an iPhone to Plesk Mail Account

  1. Marc says:

    You’re a genius. That seriously has been an issue for me for months.

    Thanks!

  2. tm says:

    Wish I could take credit for it. I found it after some lengthy googling. Wish I had linked to the original source.

    I havent yet had a chance to test setting up a plesk pop account with the new 2.0 iphone firware. I have a feeling it will have broader support for different types of mail servers.

    Well, either that or break them worse :)

    Cheers

  3. Jeff says:

    Thanks so much for posting this.
    This just helped me end hours and hours of struggle.

    Also, in step 4, be sure to select IMAP or POP before you “Cance” and “Save.” You can’t adjust that setting when modifying the account later.

    Jeff

  4. tm says:

    Glad this helped some folks. I know I was tearing my hair out when I was going through it. I added the server type selection to the details of step 4 in the main post, per your suggestion, Jeff. Thanks!

  5. Snidely Whiplash says:

    Dude, you the man…..what a silly and annoying problem that you fixed right away on an otherwise great phone. WE are not worthy…..

  6. John P. says:

    This workaround (and it ought to be called that) has a major downside…your user name and password plus all traffic to and from the mail server are being broadcast unencrypted.

    The real answer is to petition Apple to change the iPhone UI to include an option to trust the certificate.

  7. Dave says:

    It works well but I cannot send mail? Said it cannot conenct but I can see the log showing the relay lock but then nothing…. any ideas?

  8. SN says:

    Follwed the above & can send e-mail but can not receive??

    Any suggestions???

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